24 Hour x 7 Day Per Week Technical Support
Not just an empty promise, at DSC your account will always be
thoroughly monitored. In addition to around the clock monitoring,
DSC provides unparalleled, around the clock customer support.
In the rare case that there is an outage in your service, we will
have one of our technicians report back to you regardless of day
or time.
Local and Responsive
DSC's goals are uptime and speed. One tool we have to help back
those goals is that we are local and do on-site work. In an emergency,
DSC can respond by dispatching a technician to your location faster
than larger ISP's take your call. In the event of an emergency,
we can dispatch a technician to your location and have you back
online before everyone arrives for work the next day!
No Voice Mail - Real People
Call DSC, during business hours, and a live person will answer.
Any member of The DSC Team can direct you to the person who can
assist you. At DSC, you will never get a lengthy and non- specific
voice mail system. We use voice mail only as an emergency measure
or for after hours. That is our commitment to you. Simply put,
when you need DSC we are there.
Static IPs
Available with every type of connection that DSC sells. An IP
is an Internet address. A static IP is one that NEVER changes.
This allows our customers to host mail, web servers and use a
VPN (Virtual Private Network). We can do these on dialups also
which no one else does.
Multiple Backbones
At DSC, we have three large connections to the Internet and automatic
fail over on all of those connections, which is another reason
we promise continued connectivity. Other top tier providers even
the big ones have only one backbone and all backbones go down
occasionally - with DSC having 3 the chances of them all being
down at once is almost non-existent.
Complete Solution
Not only can we provide the Internet and any data lines, we can
also host the DNS, the email, develop the web site, host it and
provide a managed firewall service to keep you secure. In short
we can provide a complete solution not just a part.
Experience
DSC has been a trusted name in Atlanta for 15+ years. We offered
the first 56k dial-up accounts. We installed the first ADSL and
SDSL connections in Georgia. Simply put, we know what we are doing.
The top engineers at DSC are some of the most knowledgeable technicians
on the planet; these are the people who do the things no one else
can do.
No matter how you look at it, DSC is THE regional
provider to use if you are looking for reliable Internet connectivity
- bar none.
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