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| Thank you for choosing
DSC as your Business Internet Service Provider! Below is some helpful
information regarding your billing information. If you need further
assistance, please call 770-614-3720 and ask for someone in the billing
department! |
| Corporate
Customers: |
| Corporate customers
are setup on net 15 days. The invoice and / or statement will be sent
weeks in advance of their next billing cycle date. If the 2nd month
of service is billed, and payment has not been received, the service
may be interrupted. Corporate customers also have the option to pay
by credit card or by check or cash. |
| Residential
Customers: |
| A
new Residential account is activated once payment is received and
posted to the account. If the first month is paid by credit card,
the service is automatically activated. If customer wants to continue
to be billed by credit card, their billing cycle is moved to the 1st
of the month, and is billed to their credit card on the 1st of every
month after that (Please notify customer service representative if
you would like to pay monthly by credit card). If the customer chooses
to pay by check or cash, their billing cycle is moved to the 15th
of the month, and they receive their invoice and statement either
by email or US Mail |
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Residential services
are prepaid and if payment is not received by the 1st day of their
billing cycle, their service may be interrupted.
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| At
DSC, we hope to always provide top quality service and support. In
the event that you need to cancel your services with DSC, the following
information will assist you in cancelling your Internet connection.
Call
D.S.C. at (770) 614-3720 if you need further assistance. |
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How
Do I Cancel My Account With Digital Service Consultants?
DSC requires a 60 day written cancellation of any account (email,
Dialup, ISDN, LiteSpeedDSL, or any other services we may offer).
This is for the protection of our customers. Leaving a voice mail
message will not cancel your account. The cancellation can be sent
by:
- email: billing@dscga.com
- fax: 770-945-4162
- US Mail: 4560 Atwater
Ct,Suite 102, Buford GA 30518
Email is the best
option for contacting the billing department. You may reach them
at billing@dscga.com but you may also call us at 770-614-3720. If
you have questions concerning your email statements or invoices,
please reply to the email and it will go directly to billing@dscga.com
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For additional
info., please call 770-614-3720
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